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Five years ago it was annoying. In today’s world it is down right unacceptable!
I am talking about a few Utilities Service companies refusal to transition into 21st century technology amenities. Simple things like being able to pay your bill, check your account online; pay by phone with check or credit card; and the worst one… excepting credit/debit cards as a form of payment. Yes there are still a few utility companies who do not have these services available. Can you believe it. In this day and age it seems almost unimaginable.
It does get worse though. Most of the time we as customers do not have the luxury of shopping around for a better price and service from these companies (e.g. garbage disposal service, phone, gas or whatnot) because there is no competition. There is only one company that will handle said utility service in the area you live. We are stuck with what they give us and we are expected to be happy about it. Cause if we are not and we happen to speak out against these atrocities, they will most certainly make sure to inconvenience you to almost the point of harassment. Ever wonder why when they tell you they’ll be at your house between 12pm and 5pm sometimes you come home, on time mind you, only to find a note on your door timestamped at 11:45am – sorry we missed you, please call this number to schedule. They’re teaching you a lesson that’s why. They are smug about it too because they know they are not going to lose your business. If you want electricity or water you’re stuck with them and boy do they know what power they have over you. They seem to enjoy rubbing it in your face every chance they can get.
I’m going to buy a plot of land out in the middle of nowhere. Built my house with my own bare hands. I am going to make it completely self sufficient too. I won’t need to rely on these bastards any longer. Ah, what a dream!
